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Whatsapp Chat Api

Build WhatsApp ChatBots

For All Your Business Needs

Automate your whatsapp business conversations through NividaBot

Connect With 2 Billion+ Users Worldwide And
Grow Your Business Exponentially

Messages are becoming more popular than voice calls among mobile users all around the world. While the trend began among friends and family, customers are now opting to communicate with businesses in the same manner.

Beyond messaging, social messaging apps such as WhatsApp have become the preferred method of communication for all types of conversations whether between individuals or groups by allowing users to customise their experience with photographs, videos, and other interactive elements.

With over 2 billion WhatsApp users and coverage in 180 countries, it's more vital than ever to be available where your consumers are, and where they want and expect to communicate with you.

Whatsapp facts

We offer unrivalled plan benefits when you purchase a WhatsApp chatbot.
Now is the time for your company's WhatsApp commerce & customer service solution to gain traction.

WhatsApp is an ultimate messaging platform hosting around 100 billion messages daily

WhatsApp's massive growth in popularity over the last few years has created numerous business opportunities.

Businesses are currently using the WhatsApp Business app all across the world.

Every day, two billion active monthly WhatsApp users from 180 countries send an average of 100,000 messages.

70% of WhatsApp users check the platform at least once a day.

Every day, 175 million users message a WhatsApp Business account.

What is a WhatsApp chatbot, and how does it work?

A WhatsApp chatbot is nothing but a program that runs with rules or artificial intelligence (AI) over the WhatsApp network. People communicate with the WhatsApp chatbot via the chat interface, just as they would with a natural person. It's a series of automatic WhatsApp responses that act like you're having a real conversation.

What is the purpose of the chatbot?

The goal of the chatbot is the most significant limitation. It's against the rules to utilise the WhatsApp chatbot for commercial or promotional purposes. However, for customer support and non-promotional updates, WhatsApp chatbots are the ideal option. In addition, you're more likely to gain WhatsApp API access in certain situations.

Seamless Customer Care:

Businesses may use the WhatsApp Business API to handle requests at scale using rich chats The following are a few of the most significant advantages

  • Rapid Resolutions
  • Increased client satisfaction
  • Costs of operational service are lower.
  • Automation & artificial intelligence (AI) have increased efficiency
Hospital Management Image
Hospital Management Image

Prompt Notifications:

Because consumers are bombarded with information, it's critical to provide messages that are relevant and useful to their buying process. WhatsApp offers a number of themes to help you streamline and achieve uniformity in your messages, including:

  • Issue resolutions
  • Account services
  • Shipping & tracking
  • Personal finances
  • Ticket
  • Payments
  • Appointments
  • Reservations
  • Alerts
  • Transportation

Benefits of Using Whatsapp Chatbot

24x7 Availability

You won't have to worry about communicating with your consumers outside of work hours because these chatbots can provide automated customer support 24 hours a day, 7 days a week.

High Engagement

WhatsApp bots have a high response rate because they encourage customers to engage on multiple levels by sending messages back and forth. As a result, it's an interactive and visual medium that encourages active participation. Customers can have a two-way conversation with the firm if they can receive rapid responses.

Generates Leads

For marketers, lead creation is a critical aspect. Quality leads are a salesperson's and marketer's dream since they save time and money, allowing them to focus their resources and talents on more valuable endeavours. This form of bot provides reliable data, which is useful when contacting leads.

Hospital Management Image

Seamless Customer Experience

WhatsApp bots can be integrated into CRM and ERP systems to assist businesses with a variety of customer relationship operations, including sending reminders and notifications to customers, presenting and assisting customers in exploring the company's product catalogue, providing real-time responses to customer queries and complaints, sending updates on the status of tickets and their resolution, and gathering customer feedback and comments. Customers will no longer have to wait in lines to speak with customer service agents or go through a maze of buttons to reach the relevant department to receive answers to their questions.

Expands a Company’s Availability

Companies of all sizes, from small family businesses to major corporations, can use WhatsApp bots. WhatsApp is used by over 1.5 billion people in over 180 countries, which means your company can go global on your customers' most popular messaging platform, increasing brand awareness with minimum cost.

Saves Cost

WhatsApp bots have a high response rate because they encourage customers to engage on multiple levels by sending messages back and forth. As a result, it's an interactive and visual medium that encourages active participation. Customers can have a two-way conversation with the firm if they can receive rapid responses.

Easy to Use

It provides clients with maximum simplicity of use by eliminating the requirement to download and install a separate application to access and utilise the bot because it is built on top of an existing platform. Customers who use WhatsApp can simply message the company bot as they would any other contact. Because users are already familiar with the WhatsApp messaging network, no training is required to communicate with the bot.

Case studies

Customer Support

Chatbot

Handle your customer support querie directly through automated WhatsApp support.

Booking Appointments

Chatbot

Let your users book appointments instantly without hassles by automating appointments.

Generate Enquiries

Chatbot

Generate enquiries & collect leads through WhatsApp lead generation chatbot.

Customer Support

Chatbot

Handle your customer support querie directly through automated WhatsApp support.

Booking Appointments

Chatbot

Let your users book appointments instantly without hassles by automating appointments.

Generate Enquiries

Chatbot

Generate enquiries & collect leads through WhatsApp lead generation chatbot.

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